John Gaudin

In his most excellent book Collaboration, Morten T. Hansen identifies several barriers to good collaboration. One of these barriers is cultural in nature and is called hoarding. Hoarding is where an individual or team keeps knowledge to themselves. This means that others have to ask them to ask the…

What will Rowan announce at Collaboration Summit? It’s a popular question leading up to Tuesday’s keynote. If you want to know, then I may be able to share a few things… The first thing to share is that Cisco Collaboration is hot.  In Cisco’s last quarterly announcement, Coll…

The first thing you may wonder is how can you have a mobile workspace. After all, the point of being mobile is that you can be anywhere and if you’re anywhere, you may not have a physical workspace. This means your accessories must also be mobile. They should fit in your pockets, or at least a…

As consumers, we have many options in how we browse, research, and purchase products today.  We expect more freedom and flexibility in how we work with retail companies. Forward-looking companies strive to improve their customers’ experiences and provide flexibility without compromising qualit…

I recently read an article Why Getting It Wrong Is the Future of Design. It speaks to how innovative design changes often come from doing things that would be considered completely wrong. The article focuses on art, graphics, architecture, theater, movies, tableware, and even video games. Then I rea…

Not to long ago I was at the Cisco Executive Briefing Center (EBC) presenting to a customer with a co-worker of mine named Bob. It’s not uncommon for us to present together and I enjoy the dual role of going back and forth as I think it makes for a much better experience with customers combini…